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Any more questions?
How long does delivery take?
How long does delivery take?
We work hard to get your order to you fast - most deliveries arrive in 4–6 days. On rare occasions (holidays, high-demand periods), it may extend up to 14 days. Thank you for your understanding.
How much does delivery cost?
How much does delivery cost?
Standard delivery is free on orders over £45. Express delivery is a small additional charge shown at checkout. All orders ship from within the UK — no customs charges, no long international waits.
Do you ship internationally?
Do you ship internationally?
z``Currently we ship to the UK only. International shipping is coming soon.
How do I request a refund?
How do I request a refund?
Email us at info@eluno.shop with your order number. We aim to respond within 24 hours and process refunds within 3–5 business days back to your original payment method.